Driver Supervisor - Coventry - Full Time

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National Express have recently expanded its service to include National Express Accessible Transport (NEAT). This service provides accessible transport that connects customers with accessibility needs to see friends, family and the ability to access a range of activities, which without our help, would not be possible.

We now 2 exciting new openings in our Coventry Depot for a Full Time Supervisor.

The ideal candidate will have a professional, friendly and caring approach, high attention to detail and the ability to manage drivers and our guides (where applicable) across our variety of sectors to ensure our service is able to run efficiently to continue to meet our customers needs.

What you'll do...

• Daily managerial roles inclusive of;

  • Premises security including risk assessments and being a site Fire Marshal and First Aider (training will be provided)
  • General vehicle allocation, administration and maintenance  
  • Management of colleague's first day inductions, rotas, attendance, performance, licence status and the evaluation of driver performance
• Handling incoming and outgoing calls in a caring and supportive manner to ensure all our customers receive the highest level of customer service and with a good understanding of Microsoft, to electronically record the customers journey and any data entry tasks as and when they arise

• Having a flexible approach to complete any additional duties that may be necessary for the smooth and efficient running of our customer service, inclusive of holiday cover

We want to hear from all flexible and independent communicators who strive to deliver a vital service to customers, and that perform well under pressure. If you have a forward thinking attitude and the drive to develop yourself and your colleagues we welcome you to join us on the journey.

National Express has a very high focus on health and safety and as a result operates a strict Drugs and Alcohol Policy which is applicable to all employees.

Drug and Alcohol testing is completed as part of the assessment process as well as random checks during employment according to the policy.

Management, Supervior

If the above sounds like a next step in your career, follow our online application process to express your interest!