Allocations Manager


Job Details


Stewarts Reading - Head Office

Contract Type


Working Pattern

Full Time


Up to £34,000 per annum

Closing Date

01/03/2020 17:00

Join us on the Journey...

The Kings Ferry Group, part of National Express Group, are currently recruiting for an Allocations Manager who  will be responsible for utilising resources to enable maximum levels of service delivery, ensure full compliance with company procedures, driver’s hours law and working time directives. The successful individual will manage and oversee all scheduling of transport resources (vehicles and drivers) effectively in consideration of customer service quality, cost effectiveness and legal boundaries

We are looking for a highly motivated and flexible individual to deal with constantly changing demands within a fast-paced environment. You will have previous experience scheduling in a transport company and hold International Management CPC in Passenger Transport

Role Purpose:

  • Manage the prospective month’s schedule, overseeing frequently to ensure you manage the work load up and coming, taking note of any demanding days and planning in advance for those. 
  • Manage the forward planning of driver’s rest days (in line with VOSA rules and regulations on Drivers Hours) ensuring that the availability of the drivers are met by the demands of the sales pending Private Hire demand
  • Manage and plan the allocations of vehicles around the vehicles booked, ensuring the booked sized vehicles match the booking request. 
  • Ensure driver sickness/ tardiness is managed, between you and your fellow Operations Supervisor, manage return to work with the driver and future days’ work.
  • Ensure successful cooperation with Sales Team, ensuring the Operations can meet Sales demands in an efficient manner in line with company high standards of customer service
  • Issue and receive all driver documentation for international trips including tickets and away packs, ensuring that information and documentation contained is accurate and complete.



  • Attractive salary
  • 20 days annual leave
  • Free Coach and Bus travel
  • Company pension
  • Access to NX Health Bus
  • Employee Assistance programme
  • Variety of deals and discounts available via NX online portal 
  • Opportunities for endless progression within the company 


Things to note...

National Express has a very high focus on health and safety and as a result operates a strict Drugs and Alcohol Policy which is applicable to all employees.

Drug and Alcohol testing is completed as part of the assessment process as well as random checks during employment acording to the policy.

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If the above sounds like a next step in your career, follow our online application process to express your interest! If you have any queries or wish to discuss any aspects of the role, please email



Your place in our world

Operations Manager
Allocations Manager