Product Administrator - Fixed Term

National Express has an exciting opportunity for a Product Administrator to join us as we grow our regional coach day trip and holiday programmes throughout the rest of the UK. . 

As a Product Administrator you will ensure the successful planning and delivery of our day trip and holiday product offering support with the administrative tasks associated. 

What you’ll do...

• Liaise with attractions across the UK to plan itineraries for day trips, booking group visits and arranging payment as required. Consider the appeal to our target market, journey time and costs.
• Load product into online databases accurately and efficiently to ensure they are presented well on the various customer facing websites
• Prepare driver information packs in advance of each departure
• Work closely with the customer service team to ensure all itinerary changes are communicated to customers in a timely manner
• Provide a link between the Sales and Product teams, ensuring cancellations and amendments are reflected in product stock availability
• Support team through the provision of accurate product reports

What you’ll need…

• Excellent administrative, communication and organisational skills
• The ability to develop and retain excellent product knowledge
• Good time management, with the ability to work to tight deadlines
• Attention to detail and focused on accuracy is paramount.
• Proficiency in Microsoft Word and Excel
• Experience of working within travel/leisure would be beneficial but is not essential

In return for your hard work and commitment you will receive 

• A National Express Coach pass for yourself and family discounts
• Company pension 
• Access to a portal that provides a variety of deals and discounts including travel, days out, cinema, mobile, car and many more
• Access to an Employee Assistance Programme which is free counselling and support to improve your wellness
• Paid annual leave
• Opportunity to take part in the Cycle to work scheme

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.