Travel Sales Consultant

Mill Lane, Digbeth

Job Details


UK Head Office - Head Office

Contract Type


Working Pattern

Full Time


£23,000 per annum plus commission

Closing Date

09/12/2022 10:00

Join us on the Journey...

We have an exciting opportunity for a NX Leisure Holiday Consultant, based in our Birmingham Head Office, you will be responsible for promoting the National Express Leisure brand and growing the business through developing strong relationships with both new and prospective customers and offering a tailored customer experience.

As the successful candidate, you will have proven experience of both an inbound and outbound sales environment, ideally within the travel/holidays industry. You will demonstrate the ability to exceed in a target driven sales environment, conducting sales across multiple channels (face to face, telephone, email or live events). You will have exceptional communication skills both verbal and written, whilst able to retain outstanding product knowledge.

What you'll do...

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Establish, develop and maintain positive business and customer relationships
  • Expedite the resolution of customer problems and complaints to maximise satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

What you'll need...

  • Experience of selling in a customer oriented environment
  • Experience of exceeding in a target driven sales environment.
  •  Experience of both an inbound and outbound sales environment.
  • Ability to earn and retain product knowledge

What we offer...

  • £23,000 per annum plus commission 
  • Free Travel  
  • Company pension
  • Employee Assistance Programme
  • Variety of deals and discounts available through NX online portal

Things to note...

National Express has a very high focus on health and safety and as a result operates a strict Drugs and Alcohol Policy which is applicable to all employees.

Drug and Alcohol testing is completed as part of the assessment process as well as random checks during employment according to the policy.



Your place in our world

NX Leisure - Holidays Team Manager
Travel Sales Consultant