Product Development Manager

Mill Lane, Digbeth

Job Details


UK Head Office - Head Office

Contract Type


Working Pattern

Full Time


Up to £35,000 per annum

Closing Date

21/08/2022 16:00

Join us on the Journey...

We have an exciting opportunity for a Product Development Manager to join our expanding team based at our head office in Birmingham.

As a Product Development Manager you will be responsible for supporting and managing new / existing ancillary products and strategic business projects aligned to the business growth strategy.

What you’ll do…

  • Manage a portfolio of products and business projects, as required from the business, to deliver business growth and/or customer improvements.
  • Support the end-to-end delivery of National Express Coach’s ancillary and product development strategy; including the undertaking of market/business analysis, customer research, project planning, product implementation and on-going management/optimisation.
  • Deliver and present business cases for senior management approval that drive revenue growth and support the business’s strategic aims.
  • Manage a number of key external business partners and suppliers to optimise on existing products and delivery new products to market.
  • Support with quarterly budgeting and forecasting schedules for the Ancillary & Product Development revenue streams.

What you'll need...

  • Excellent communication skills and confident in managing a large number of internal and external stakeholders.
  • Proficient in the use of Microsoft Excel and Powerpoint.
  • Excellent written/presentation skills.
  • Financially and commercially astute.
  • Educated to degree level or equivalent

What we offer in return for your hard work and commitment:

  • A National Express West Midlands for yourself and your partner
  • A National Express coach pass for yourself and family discounts
  • A company pension
  • Employee assistance programme
  • Access to our award winning Health Bus; providing free and accessible health checks
  • Life assurance
  • Exclusive benefits and savings from thousands of the UK’s largest retailers and service providers

National Express:

Joining National Express means joining a company which makes a big difference to the people and communities we serve. Our people really are the secret to our success. At the centre of a growing and successful global company with operations on four continents, National Express has unrivalled opportunities to develop your career. Join us on the journey where you will become part of an extended family.

Things to note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.



Your place in our world

Head of Ancillaries & Product Development
Product Development Manager