Operations Planner

We have an exciting opportunity to join our Aston site as an Operations Supervisor. In this role you will support the Coach Operations Team in the planning and allocations of all driver resources whilst ensuring a safe, supportive and positive working environment, and a service that not only meets, but exceeds customer expectations.

What you'll do...

• Undertake allocation and scheduling while ensuring that a quality service is provided.
• Provide forward planning and allocation of all drivers.
• Tracking and communicating to management how many drivers we need to efficiently and effectively run the network services and assist in planning for future requirements.
• Work closely with Engineering to maximise vehicle availability against engineering requirements.
• Liaise effectively with the Driver Training Officer to enable maximum use of fully trained drivers. 
• Respond proactively to all private hire opportunities in conjunction with the Sales and Operational Management teams.
• Develop and maintain a good working relationship with all stakeholders across National Express, and external stakeholders where relevant to support the effective provision of service.
• Promote positive morale and cooperation in the team.
• Implement and maintain stringent documentation and records in accordance with company and regulatory requirements.

What you'll need...

• Experience and thorough understanding in EU & Domestic Hours, experience using TruTac an advantage.
• Must hold or be willing to work towards a CPC 
• Rota compilation for a large operational team
• Must be self-motivated and able to work without supervision, with a problem solving attitude
• Must be able to work towards and meet strict deadlines 

We offer a wide range of benefits such as...

• Company pension
• Free bus travel for you and your partner
• Free coach travel
• Variety of deals and discounts from NX online portal
• Employee Assistance Programme
• Endless opportunities to progress and undertake further qualifications and training

National Express has a very high focus on health and safety and as a result operates a strict Drugs and Alcohol Policy which is applicable to all employees.

Drug and Alcohol testing is completed as part of the assessment process as well as random checks during employment according to the policy.