Product Administrator

National Express has an exciting opportunity for a Product Administrator to join us on our new venture with National Express Leisure, Fareham the tour packages for National Express. 

As the Product Administrator you will ensure the successful planning and delivery of tour products across the UK by supporting the Product Manager and Product Assistants with the administrative tasks associated with the tour product. 

What you’ll do...

• Load product into online databases accurately and efficiently to ensure they are presented well on the various customer facing websites

• Create and send out customer ticket packs in advance of each tour departure

• Work closely with the customer service team to ensure all itinerary changes are communicated to customers in a timely manner

• Provide a link between the Sales and Product teams, ensuring cancellations and amendments are reflected in product stock availability

• Support team meetings through the provision of accurate product reports

• Work with the Marketing team to ensure products are accurately represented in all marketing collateral

What you’ll need…

• Excellent administrative, communication and organisational skills

• The ability to develop and retain excellent product knowledge

• Good time management, with the ability to work to tight deadlines

• Proficiency in Microsoft Word, Powerpoint and Excel

• Experience of working within travel/leisure would be beneficial but is not essential

In return for your hard work and commitment you will receive 

• A National Express Coach pass for yourself and family discounts

• Company pension 

• Access to a portal that provides a variety of deals and discounts including travel, days out, cinema, mobile, car and many more

• Access to an Employee Assistance Programme which is free counselling and support to improve your wellness

• Paid Annual leave

• Opportunity to take part in the Cycle to work scheme

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.