Travel Sales Consultant

National Express Transport Solutions Group, operating in the UK as a division of the National Express Group, specialises in providing bespoke transport solutions. We have an exciting opportunity for a Travel Consultant, based in Basingstoke, who will be responsible for dealing with all day to day sales enquiries and requests from new prospects and potential customers for B2B/Leisure. This will predominantly be incoming however there will be outbound sales campaigns to generate leads and opportunities. 

As the successful candidate, you will have proven experience of both an inbound and outbound sales environment, ideally within the travel/holidays industry. Have the ability to exceed in a target driven sales environment across multiple channels and have exceptional communication skills both verbal and written.


What you'll do...

• Delivering sales against KPIs
• Establishing the customer’s travel needs and provide suitable solutions
• Providing prompt quotations
• Building strong client relationships to encourage repeat business
• Promote additional services to meet the customer needs
• Have a comprehensive understanding of the products and services provided by us
• Delivery of excellent customer satisfaction throughout the sales process.

In return, we offer a wide range of benefits such as...

• Free travel for you and your partner
• Company pension
• Employee Assistance Programme
• Paid annual leave
• A variety of deals and discounts via NX online portal including travel, days out, cinema, mobile, car and many more

National Express has a very high focus on health and safety and as a result operates a strict Drugs and Alcohol Policy which is applicable to all employees.

Drug and Alcohol testing is completed as part of the assessment process as well as random checks during employment according to the policy.