Communications Executive

Mill Lane, Digbeth

Job Details


UK Head Office - Head Office

Contract Type


Working Pattern

Full Time


Up to £30,000 per annum

Closing Date

27/05/2022 22:45

Join us on the Journey...

We have a exciting opportunity for  Communications Executives to join our team based in the West Midlands, who will be responsible for supporting the UK communications team and work closely with other teams, including  marketing and commercial, to deliver reactive and proactive external communications (PR, public affairs and stakeholder management) for National Express UK and its individual businesses (UK Bus, UK Coach and National Express Transport Solutions)

It’s an exciting time to be working in the UK transport sector as we build back from the pandemic. Good transport improves lives. COP26 has focused minds on the green agenda and National Express plays a huge part in that. So we are building a bigger communications team to better support the work of this global business in the UK.

What you may do...

  • Copywriting - press releases, media briefs, newsletters, award entries, staff briefings, company responses
  • Content creation - photography, videography, social media posts, blogs
  • Media relations to include proactive pitching, press office and influencer relations
  • Stakeholder relations including elected members
  • Research
  • Writing reports and briefings
  • Attendance/management of events - photoshoots, press calls, VIP visits etc
  • Work within the UK Communications incident and crisis management team as and when required, including on-the-ground resources during any crisis situations


Skills and Experience needed...

  • 2 years’ PR and communications experience - agency or in-house
  • Excellent verbal and written skills with a keen attention to detail
  • Experience of building and maintaining relationships with media sectors and securing coverage 
  • Experience in stakeholder management with skills in building and maintaining relationships
  • Sound knowledge of social media and digital platforms
  • Organisational skills
  • Time management 
  • Idea generation and creative thinking


In return, we offer a wide range of benefits such as...

  • Company pension
  • 25 days annual leave allowance plus 8 bank holidays
  • Concessionary travel 
  • Life assurance 
  • access to my staff shop - retail shopping discounts and other

Things to note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.



Your place in our world

Head of Media
Communications Executive