National Express House
Mill Lane, Birmingham, B5 6DD

Payroll Officer

Salary: Up to £32,000 per annum
Working Pattern: Full Time
Contract Type: Permanent
Hours: 38
Closing Date: Sun 24 May 2026 - 12:00 am UTC
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Payroll Officer

Join us on the Journey...

Do you have a knack for numbers and a passion for precision? National Express is looking for a Payroll Officer to join our HR team at National Express House. You will be the engine behind our UK Coach payrolls, ensuring our people are paid accurately and on time, every time.

This role is about more than just data entry. It is about maintaining trust, staying ahead of legislation, and managing the financial heartbeat of our operation for circa 1,500 employees. If you are a payroll professional who thrives on deadlines and professional integrity, we want to hear from you.

This role is based in Birmingham on a hybrid basis with an expectation of being on-site 3 days per week.

What you will do

  • Master the Payroll: Prepare, process, and complete weekly and monthly payrolls while strictly adhering to data protection and legislation.
  • Pension Specialist: Lead the auto enrolment process and prepare accurate pension submission files for the Worksave Scheme.
  • Liaise with HMRC: Submit RTI reports, download tax codes, and reconcile monthly PAYE payments to keep us compliant.
  • System Expert: Work with our systems team to test enhancements and ensure a consolidated approach to payroll deadlines.
  • Support the Team: Assist employees with pay queries and self service access, providing a human touch to our technical processes.
  • Maintain Confidentiality: Handle Group and Senior payrolls with the highest level of discretion.


What you will bring

  • Payroll Knowledge: Essential previous experience in payroll processing and onboarding new business.
  • Tech Proficiency: Solid experience with Microsoft Office and the ability to analyze complex data.
  • Communication Skills: The ability to converse confidently at all levels of the business.
  • Professional Mindset: A flexible, professional approach with the ability to stay calm under pressure and meet strict deadlines.
  • Attention to Detail: Proven ability to reconcile BACS files, pension contributions, and benefits in kind.


What you get for bringing the energy

At National Express, we look after our own. When you join the team, you get access to perks that make a real difference:

  • Free Travel: Complimentary bus and coach travel across our network for you.
  • Travel for your Person: Free travel for your nominated person or partner.
  • Solid Benefits: A strong company pension and life assurance.
  • Wellbeing Support: Access to our Employee Assistance Programme and a private online GP service.


Ready to make every penny count? If this role is for you, jump in and apply!

 

 

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

 

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

You are applying for...
Payroll Officer
Salary: Up to £32,000 per annum
Working Pattern: Full Time
Contract Type: Permanent
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Inclusivity is at the heart of what we do at National Express. We are a Disability Confident Committed organisation and will offer an interview to candidates with disabilities or long-term conditions who meet the minimum skills criteria for the role. If you have a disability or long term condition and need us to make any adjustments or do anything differently for your interview, please let us know below?
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